Privacy Policy

Last Updated: January 2024

1. Introduction

DMS Computers and Technology ("Company", "we", "us", or "our") operates the Restoscan restaurant management system ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, business name, and billing address
• Payment Information: Credit card details, billing address, and payment history (processed through secure third-party payment processors)
• Business Information: Restaurant details, menu items, inventory data, staff information, and customer data
• Communication Data: Messages, support requests, and feedback you send to us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you access and use the Service, including IP address, browser type, device information, and usage patterns
• Log Data: Server logs, error reports, and system performance data
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store preferences

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process your transactions and manage your account
• To send you important updates, notifications, and service-related communications
• To respond to your inquiries, comments, and support requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service
• To send you marketing communications (with your consent, where required)

4. Data Storage and Security

4.1 Data Storage

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4.2 Security Measures

We employ various security measures, including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Access controls and authentication mechanisms
• Regular data backups

4.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you terminate your account, we will delete or anonymize your data in accordance with our data retention policy.

5. Information Sharing and Disclosure

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing services
• Cloud hosting and storage providers
• Email and communication services
• Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, and correct your personal information. You can do this through your account settings or by contacting us directly.

6.2 Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You may request deletion of your personal information, subject to our legal obligations to retain certain data.

6.4 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6.5 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

7. Cookies and Tracking Technologies

7.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your preferences and settings

7.2 Third-Party Cookies

We may use third-party analytics services that set cookies on your device. These services help us analyze usage patterns and improve our Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Your Consent

By using our Service, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Service.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: dmstech.tech@gmail.com
• Phone: +91 7066683038
• Company: DMS Computers and Technology
• Legal Business Name: MILIND ASHOK VAVARE
• Address: Wada, Palghar 421303

15. Compliance

We are committed to complying with applicable data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR) for EU users
• Information Technology Act, 2000 and related rules in India
• Other applicable regional data protection laws